Description

Customization:
We use high-quality sublimation ink and sublimation paper for our ceramic coffee mugs. These sublimation mugs are great for your custom logos, custom wedding designed gifts, bachelorette gifts, anniversary gifts, mother’s day gifts, photos, patterns, custom printed designs, custom spring designs, custom-designed company logos, custom-designed music images/logos, custom-designed superheroes logos, custom-designed gamer logos, custom-designed sports logos, custom summer designs, custom fall designs, custom winter designs, custom designs for special occasions, custom graduation designs, custom Christmas designs, custom Halloween designs, custom Valentines Day designs, custom family/friend portrait designs!

****PLEASE READ THOROUGHLY!!!!!*****

You will need to provide a READY design (this means that your design should include all elements needed to complete your order ie, font, color, size, design, layout, design, illustration or etc.) that you’d like on your cup. DO NOT MIRROR your image. We mirror your images for you so if you mirror your image we will re-mirror it. We are not responsible for incorrect prints. Once your design is submitted, we create a mockup within 1 – 2 business days that you must approve before production. We allow a 24-hour approval/revision window if your order is within the processing time. If your design is not approved/updated within that 24-hour revision window, then we will process your order as is and ship it the following business day. If your order is delayed for reasons related to additional fees, and your processing window is 1 day or less, then your order will not receive a 24-hour approval window. Instead, your order will need to be approved by 12 pm CST on your scheduled ship date. We want to ship our orders within our promised processing times, so we don’t allow late shipments.

We generally try to process our orders within one business day however, this may take a little longer depending on your approval and the number of orders we are receiving. Once approved we try our best to process and ship immediately.

Here is what is included with your standard order:
*(1) design
*(1) Mockup
*(1) Revision Only. Additional revisions are $5 per revision.

Here is what we Require:
*Completed/ Ready Design (We do not design or offer design consultations, we just print, if you would like us to edit or require our consultation you will be required to pay an additional $10 design fee.)
*Files Accepted: PNG (MUST HAVE A TRANSPARENT BACKGROUND!!!), PDF (MUST HAVE A TRANSPARENT BACKGROUND!!), AI (MUST BE A VECTOR FILE), SVG (MUST BE A VECTOR FILE), EPS (MUST BE A VECTOR FILE).
*File sizes must be at least 1024 x 768 pixels. We will not accept anything less. Need help enlarging your image? Click here: https://www.blockposters.com/;
*Files that require adjustments will incur additional fees.

Somethings to keep in mind:
* DO NOT MIRROR IMAGES. We will mirror for you!
*Please double-check your image to make sure it is not pixelated to avoid additional fees.

Should you have any questions or concerns about your order please feel free to reach out to us! 🙂

PLEASE NOTE: We strive to make our digital color photos as accurate as possible to the actual product color but due to different monitor settings and electronic devices, colors may differ slightly.